Abstract

Thepurpose of this article istoreporttheresults of an exploratory study onthemotives and behaviors of small business ownerstocreate, implement, and maintain an employee manual.Thedevelopment of an employee manual can movethecompanyfroma mom-pop employment culturetoa professional work environment. Although legal protection may motivatethesmall business ownertodevelop an employee manual,theprocess offers intangible benefits by allowing senior leaders and frontlinesupervisorstodiscuss and articulate policies, which results in clarity in intent and avoidance of misunderstanding. A starting pointtoguide development of an employee manual is presented.

According to this article please answer

1) Summary and purpose of the article

2) Important aspects of the article

3) Conclusion