AC 2.4

A variety of models have been developed to explain how change is experienced. Discuss one model that explains how change is experienced.

This question looks at a different aspect of change management, namely how people might experience change, using an established model to support your answer. Useful models include: the Change Curve is based on the work of Elisabeth Kbler-Ross Spencer and Adams' Model of Transition Tannenbaum and Hanna's three phase model