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AC 6.2 An analysis of the importance to businesses of training customer-facing and non- customer-facing staff. (AC 6.2) Why training is important for people O

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AC 6.2 An analysis of the importance to businesses of training customer-facing and non- customer-facing staff. (AC 6.2) Why training is important for people O Discuss why it is important to train customer facing staff Who is non - customer facing staff Discuss why it is important to train non - customer facing staff

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