Question
Access and review at least two policies and procedures about conflict management in your workplace. Conflict management refers to the process of identifying and handling
Access and review at least two policies and procedures about conflict management in your workplace. Conflict management refers to the process of identifying and handling conflicts that arise in the workplace. 2. Access the Conflict Management Processes template provided within this workbook. Use this template to record the processes you will develop in this task. 3. Complete the template: a. Identify each organisational conflict management policy and procedure you accessed b. Based on your review, determine the requirements that must be met whenever conflict management is being implemented c. Outline at least two processes for conflict management based on the policies and procedures reviewed: At least one process on how to identify the existence of a conflict Ensure to include the following: o At least one method to identify the existence of conflict (e.g., consultation with team members) Conflict refers to disagreements or arguments between employees that often leads to a strain in workplace relationships o At least two kinds of information to collect to identify the conflict These can include, but are not limited to, the following: Who are involved in the conflict When did the conflict occur
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