According to a Business Insider report, consumers have been using the main four messaging apps like Facebook Messenger, WhatsApp, WeChat, Viber more frequently than the main four social networks like Facebook, Twitter, Instagram, and LinkedIn since 2015. The global chatbot market is expected to reach$1.23 billionby 2025 with a compounding annual growth rate of 24.3%, according to a Grand View Research report. Comment.

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