According to a joint report by Bain & Company and Facebook in 2020, consumers in Southeast Asia are expected to continue shopping for groceries and other essential items online even after the coronavirus pandemic ends. One in three users who were surveyed said they planned to continue buying their groceries over the internet in the future, according to the report.

There are various supermarket chains in Singapore which offer online grocery shopping such as NTUC FairPrice, Giant and Sheng Siong. For the purposes of this assignment, review Sheng Siong's online grocery shopping platform (SS Online) and its terms and conditions, as set out in the following links respectively:

https://shengsiong.com.sg/ https://shengsiong.com.sg/terms

Question 2

(a) Indicate and describe a scenario in which SS Online may need to rely on an exemption clause (or limitation of liability clause) to exclude (or limit) its liability vis-a-vis the consumer.

(b) Based on SS Online's terms and conditions, identify an exemption clause (or limitation of liability clause) which seeks to exclude (or limit) it from liability. Apply the relevant legal principles and statutory provisions to determine whether the clause is valid, with reasons and justifications. You are not required to consider the implications of the Sale of Goods Act, Cap. 394 of Singapore.

For the purposes of this Question 2(b), your analysis should consider whether the exemption clause (or limitation of liability clause) is validly incorporated into the contract by notice, before considering whether the clause is valid based on the other criteria.