1. According to David Hoffeld students would have a better chance of convincing a professor that their answer is correct if they frame their initial position to be generally consistent with the position of the professor.

   True

   False

2. If companies do not promote independent thinking and constructive challenges to the status quo by employees it is unlikely that companies can adapt quickly enough to stay competitive over the long run.

   True

   False

3. A good manager can mediate between parties in conflict if she can help the adversaries reframe their positions so there is some overlap.

   True

   False

4. According to David Hoffeld the only way to change how someone is framing a situation or a problem is to insist that they their frame is incorrect and then persuade them to adapt your own frame of reference.

   True

   False

5. Chieh Huang teaches us that micromanagement reduces the risk of bad outcomes.

   True

   False

6. As the discount rate increase the Net Present Value of a project increases.

   True

   False

7. CNN and FOX News take advantage of confirmation biases by pandering to the beliefs and views of their audiences.

   True

   False

8. Please base your answer on the following document:

   https://content-prod-live.cert.starbucks.com/binary/v2/asset/137-74371.pdf

   The sole responsibility of the Board of Directors of Starbucks Corporation is to meet the short-term interests of shareholders.

   True

   False

9. As the initial investment required to undertake a project increases the net present value of the project will increase.

   True

   False

10. Elizabeth Lyle in her Ted Talk How to Break Bad Management Habits Before They Reach the Next Generation of Leaders refers to Catch 22. By this she means that to advance from middle management to upper management you need to illustrate that you can add value to the company but one way of adding value is to reform the way upper management is managing. This effort to reform might jeopardize the middle managers chances to get promoted. In the end the status quo is respected and the company continues to be badly managed.

    True

    False

11. Managers who seek to hire people who agree with them and who are not willing to argue in defense of their position will promote and perpetuate confirmation bias in an organization.

    True

    False

12. According to David Hoffeld two parties are more likely to come to an agreement if one of the parties can align the way they frame the problem in a way that is recognized and appreciated by the adversary.

    True

    False

13. Framing customer survey questions in a neutral manner is a way of avoiding one of the problems associated with confirmation bias.

    True

    False

14. If you seek out sources of information that confirm your prior beliefs you are compounding the effects of confirmation bias and may miss important market signals and market opportunities.

    True

    False

15. According to David Hoffeld a manager would likely have more success in convincing employees of her point of view if she could reframe her position to align with the way employees are framing their initial understanding of the problem.

    True

    False

16. Leaders who suffer from confirmation bias are unlikely to value the outcomes of productive debates and brainstorming sessions if the conclusions do not support their initial views about the issue that is being debated.

    True

    False

17. While data analysis can lead to important insights for business managers, confirmation bias can undermine the value of data if the questions are framed to favor one view. This is why it is imperative to frame the questions in a neutral manner if the data is to offer valuable insights.

    True

    False