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According to Ghislanzoni et al . ( 2 0 1 0 ) , which of the following are included in the top five procedures used

According to Ghislanzoni et al.(2010), which of the following are included in the top five procedures used by organizations whose changes had been successful. (Check all that apply.)
Multiple select question.
Using detailed plans, split into workstreams with milestones for delivery and appointing a person accountable for reaching each
Changing the reward system by removing the financial motivation to return to old behaviors
Defining detailed metrics for reorganization's effect on short- and long-term performance and evaluating progress against them
Depending on a small elite team that details and prepares the vision and strategy of an organization

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