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According to Jorgen Sandberg's research, when it comes to work performance, which of the following is true? Managing expectations of workforce members is most important

According to Jorgen Sandberg's research, when it comes to work performance, which of the following is true?
Managing expectations of workforce members is most important for leaders.
Managing understanding is more important than managing performance.
Managing performance standards ensures work is performed correctly.
Managing poor performers starts with understanding management.
Managing how leaders understand, enables them to perform work.

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