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According to Kaplan and Norton, which of the following is an example of a performance measure needed to manage an organization? I . Financial performance

According to Kaplan and Norton, which of the following is

an example of a performance measure needed to manage

an organization?

.

Financial performance measures such as return on investment.

.

Non financial performance measures such as employee satisfaction.

Group of answer choices

.

I only

.

II only

.

Both I and II

.

Neither I nor II

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