According to research, employers want managers to acquire three skills through education and experience: Technical skill: the ability to perform a specific job in their field. Conceptual skill: the ability to think beyond their department to understand how the organization functions as a whole. Interpersonal skill: the "soft" skills of connecting and interacting with people. These important skills are also needed by managers for effective team management. Identify which skill you consider most important. Explain how you would use that skill in the workplace to manage your team