according to Starbucks in 2020: Is the Company on Track to Achieve Attractive Growth and Operational Excellence?

answer this questions

1) Main management question (dilemma to be solved) 2) Analysis of the situation (qualitative/quantitative) 3) Alternatives (distinct options that answer the management question) 4) Decision Criteria (to be used to evaluate the alternatives and recommend one) 5) Alternative recommended and why 6) Action plan (to implement the alternative recommended)