According to the author, there are four ways that a group can reduce its effectiveness when using a process. Which one does not belong? Select one: a. The group is using the process inconsistently with how it is supposed to be used. b. The group is acting consistently with the process, but because the process is designed incongruently with mutual learning, the group is acting incongruently with mutual learning. c. The group is using a process that is designed congruently with mutual learning, but the group is acting incongruently with mutual learning. d. The group has toxic team members