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According to the case presented in the lecture, what was the biggest problem with the United CEO's response to the negative press in 2017? Question
According to the case presented in the lecture, what was the biggest problem with the United CEO's response to the negative press in 2017? Question 14 options: Nobody held the officers involved responsible for their actions. The response wasn't swift enough. The response lacked empathy for customers. The response lacked empathy for employees
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An Introduction to Management Science Quantitative Approach to Decision Making
Authors: David R. Anderson, Dennis J. Sweeney, Thomas A. Williams, Jeffrey D. Camm, James J. Cochran
15th edition
978-1337406529
