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According to the Holistic University Website Management reading, which of the following business process evaluation KPIs (Key Performance Indicators) is a measure of the responsiveness

According to the Holistic University Website Management reading, which of the following business process evaluation KPIs (Key Performance Indicators) is a measure of the responsiveness of the web team members to the various user requests? Question 46 options: Average Ticket Resolution Time Number of Tickets Average Ticket Assignment Time Ratio of Closed to Overall Tickets

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