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According to the Holistic University Website Management reading, which of the following business process evaluation KPIs (Key Performance Indicators) is a measure of the productivity

According to the Holistic University Website Management reading, which of the following business process evaluation KPIs (Key Performance Indicators) is a measure of the productivity of a business process during a selected period of time? Question 27 options: Average Ticket Assignment Time Number of Tickets Ratio of Closed to Overall Tickets Average Ticket Resolution Time

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