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. According to the maturity model of e - government development proposed by Layne and Lee ( 2 0 0 1 ) , which option
According to the maturity model of egovernment development proposed by
Layne and Lee which option best captures the essence of the different
stages?
A Transaction: The USPS website allows users to schedule package pickups and
track shipments
B Vertical integration: NYC connects with various government systems to
streamline and improve the user experience
C Horizontal integration: NJgov website brings together various resources,
services, and information from different government departments and agencies to
provide a onestopshop
D All of the option
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