According to the news about Dr. Dao being dragged off the plan. https://www.usatoday.com/story/travel/news/2019/04/09/david-dao-doctor-dragged-off-united-flight-speaks-out/3408956002/

After reviewing the material, assume again that you work for United Airlines and your supervisor has been contacted by United's legal department regarding Dr. Dao being dragged off the plane. Apparently, they have been contacted by Dr. Dao's attorney and are interested in your thoughts on whether they should go to court and defend the matter or pursue mediation. Use the "Why Mediation, Not Arbitration or Trial" slide in this module to outline for your supervisor the reasons why United may prefer to mediate this matter. Your outline should include at least 3 reasons why mediation could be a better alternative for United and at least 1-2 sentences for each reason supporting your recommendation. Be tactful; remember, you work for United Airlines and want to keep your job!