According to the principle of exception, which deviations from the expected standard require corrective action? 1. the most common deviations 2. most of the deviations 3. the most significant deviations 4. any and all deviations 5. no type of deviation Which of the following conditions must be true for clan control to be effective? 1. Managers stress the mindless following of the rules. 2. The company culture emphasizes status and authority. 3. Managers create a culture that encourages correct behavior. 4. The company culture promotes whistle blowing. 5. The top executives are secretive about the company's values and goals