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To best answer a question related to the tendency to produce mistakes differentiated by service (tendency when providing Service A, tendency when providing Service

To best answer a question related to the tendency to produce mistakes differentiated by service (tendency when providing Serv 

To best answer a question related to the tendency to produce mistakes differentiated by service (tendency when providing Service A, tendency when providing Service B, etc.), the relevant metric to examine is: Total number of mistakes by Service A, Service B, etc. O Average number of mistakes by Service A, Service B, etc. Number of mistakes shown as a percent of the combination of Service A, Service B, etc. Percentage of time the different services are provided.

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