Acct $452$ Project $3-$ ABC Analysis by Amy Ford

Amy$$s Interiors designs and sells office furniture configurations. The company$$s customers are hospitals, K$-12$ schools, doctor offices, churches, municipalities and universities.

Amy$$s interiors purchases the chairs and furniture from various wholesale furniture providers. Amy$$s provides the key services of designing the furniture layouts and installing the furniture.

Amy$$s Interiors consults with potential clients first to determine the scale of the project. Based on the location sizes and needs, Amy$$s will negotiate a contract price with the client. Each client will then work with an interior designer to finalize the design. Some customers require a site visit, which Amy$$s arranges for no additional cost to the customer. The clerical staff enters customer orders to schedule deliveries with various vendors. The warehouse team unloads shipments from vendors and then loads trucks for delivery of items to the customer location. Amy$$s team of installers arrives on site the day after the delivery to unload, setup and install the customer$$s design.

Amy$$s offers a no$-$questions asked customer support service for one year following the installation. These support hours include fixing scratches in the tables and desks, adjusting settings and locations and other various items that the customer needs after using the furniture during the first year. Amy$$s does not charge for post$-$sale support.

As the company has grown, so have the costs related to running the business. As operating costs near $$7,000,000$ for the past year, Amy$$s Interiors is looking for analysis to determine if the current operations can be improved. Amy heard about activity$-$based costing $($ABC$)$ at a professional development conference and has already completed the first steps of implementing ABC.

Amy identified seven activities that will be used to analyze the operating costs.

Amy has asked you, the new staff accountant, to proceed with the ABC analysis. Your job is to design a spreadsheet that will calculate the seven activity rates for the seven activities listed in Table $3$ and prepare a test of customer profitability analysis for a sample of four recent customers. The goal is that any staff accountant at the company would be able to use your spreadsheet to recalculate activity rates in the future and to analyze future customers.

All formulas should be prepared using cell references within Excel.

Your starting point is the provided Excel spreadsheet that has an existing starting tab labeled Table $2-$ Activity Analysis and Table $3-$ Cost Drivers. Start a new tab with the name $$Activity Rates$$ to calculate the necessary steps to finding the seven activity rates. You should use formulas to cell references in the given tabs in the template to assist your analysis. $($Remember$,$ any member of your team should be able to open the $$Activity Rates$$ tab and understand what is taking place.$)$

After preparing your $$Activity Rates$$ tab, prepare a $$Customer Analysis$$ tab for the four customers listed previously. Your tab can type in any information from Table $4$ as given data but all calculated fields should be using references to the given data and the activity rates tab. Your customer analysis should find the operating income for each customer and the operating margin.

Cost

Clerical wages $$65,200$

Salesperson Commission and wages $$741,300$

Interior Designer Wages $$295,800$

Warehouse Wages $$322,100$

Installer Wages $$165,000$

Advertising $$100,000$

Promotional Materials $$25,000$

Factory equipment depreciation $$65,400$

Maintenance $$45,500$

Shipping $$4,978,500$

Utilities and Fuel $$162,300$

Total $$6,966,100$PreOrder Consultations Interior Design Site Visits Activities Warehousing Activities Delivery Installation Post$-$Sale Customer Service Total

Clerical wages $50\%15\%5\%10\%20\%100\%$

Salesperson Commissions and Wages $40\%40\%20\%100\%$

Interior Designer Wages $80\%20\%100\%$

Warehouse Wages $80\%10\%10\%100\%$

Installers Wages $95\%5\%100\%$

Advertising $75\%10\%15\%100\%$

Promotional Materials $70\%15\%15\%100\%$

Factory equipment depreciation $50\%10\%40\%100\%$

Maintenance $60\%10\%30\%100\%$

Shipping $100\%100\%$

Utilities and Fuel $20\%60\%10\%10\%100\%$ Table $3-$ Cost Drivers and Quantities

Activity Cost Drive r Driver Quantity

PreOrder Consultation # of sales calls $315$

Interior Design # of design hours $7,960$

Site Visit Activities # of site visits $180$

Warehousing Activities Cost of Goods Sold $$19,750,000\mathrm{.}00$

Delivery Pounds shipped $3,552,500$

Installation # of installer hours $6,000$

Post$-$Sale Customer Support # of support hours $2,400$