Acme Aviation Safety Consulting Services. From: E. Hillary Hello, My name is Edmund. I run the Tall Mountain Express charter services here at Lukla Airport. Before I invest time and money into a new safety program, perhaps you can answer a few questions. We haven't had an accident for over 20 years! How has the concept of aviation safety changed over the past century? What's so different between our standard, established safety program and this so-called SMS? Fill me in so I can justify the expense of this SMS deal. How would this so-called safety management idea improve our current good safety record?