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Acme is analyzing the efficiency of their Procure-to-Pay process (from PO Requisition to Payment to Suppliers). The VP has learned that their biggest competitor is

Acme is analyzing the efficiency of their Procure-to-Pay process (from PO Requisition to Payment to Suppliers). The VP has learned that their biggest competitor is averaging a processing cost of $70 per purchase order, The VP's analysis has revealed the following:

Acme processes 2000 Purchase Orders per year. Of these, 10% (200) are delayed and have to be revised owing to discrepancies in quality and quantity.

Each order is processed by a Procurement clerk, then approved by a Procurement manager, checked by a Finance clerk and then approved by a Finance manager.

Processing the orders through the process takes approximately the following times from each level of personnel:

Procurement Clerk

Procurement Approval

Finance Clerk

Finance approval

Each Standard order

0.5 hours

10 minutes

1 hour

10 minutes

Each Revised Order

1.5 hours

20 minutes

1 hour

10 minutes

The total compensation paid annually (for 2000 hours of work) in Purchasing and Finance is as follows:

Procurement Clerk

Procurement Approval

Finance Clerk

Finance approval

Total Compensation

$70,000

$140,000

$80,000

$140,000

Is Acme's average cost of processing a Purchase Order A.Better than (less) their major competitor's cost

B.Worse than (greater) their major competitor's cost

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