Question
Acme is analyzing the efficiency of their Procure-to-Pay process (from PO Requisition to Payment to Suppliers). The VP has learned that their biggest competitor is
Acme is analyzing the efficiency of their Procure-to-Pay process (from PO Requisition to Payment to Suppliers). The VP has learned that their biggest competitor is averaging a processing cost of $70 per purchase order, The VP's analysis has revealed the following:
Acme processes 2000 Purchase Orders per year. Of these, 10% (200) are delayed and have to be revised owing to discrepancies in quality and quantity.
Each order is processed by a Procurement clerk, then approved by a Procurement manager, checked by a Finance clerk and then approved by a Finance manager.
Processing the orders through the process takes approximately the following times from each level of personnel:
Procurement Clerk | Procurement Approval | Finance Clerk | Finance approval | |
Each Standard order | 0.5 hours | 10 minutes | 1 hour | 10 minutes |
Each Revised Order | 1.5 hours | 20 minutes | 1 hour | 10 minutes |
The total compensation paid annually (for 2000 hours of work) in Purchasing and Finance is as follows:
Procurement Clerk | Procurement Approval | Finance Clerk | Finance approval | |
Total Compensation | $70,000 | $140,000 | $80,000 | $140,000 |
Is Acme's average cost of processing a Purchase Order A.Better than (less) their major competitor's cost
B.Worse than (greater) their major competitor's cost
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