Acme Manufacturing, a small, manufacturing company with roughly 60 employees, is undergoing a change in leadership. Bud Acme started the company 45 years ago and has been heavily involved with the day to day operations ever since. Bud has decided to retire (for good this time) and pass the company down to his son Mack, and daughter Evelyn. Mack and Evelyn (M&E) both want to bring the day to day operations into the 21st century and utilize technology to make things more efficient. Bud was never a "tech guy", in fact he didn't trust it, so outside of production equipment, technology was never utilized for business support processes.

Based on your initial work with Acme Manufacturing, M&E have decided to bring you back to help them implement a new Content Management System (CMS) for the company. They have some ideas about what this system will accomplish, but need your help to fully realize and implement it. This new CMS will be used by both internal employees and external customers. M&E have given you a 6 month timeline to work with. Below are the items you will need to address in your next report to M&E on implementing a new CMS:

a. Identify what a CMS is and who should be the project sponsor from Acme and why?