Activities use resources such as labor, capital equipment, materials, supplies, and utilities. Those resources have a cost. By knowing what these activities cost, we can:

oUnderstand what causes or drives the activity to begin.

oRedesign them so they cost less, or eliminate them completely if they are not essential to an organization's strategy.oReduce the time it takes to complete the activity by eliminating costly tasks.

oImprove quality by eliminating the most costly steps in the activity.

Pick which one?