Activity 1

A key role for mangers is to implement processes and systems that promote cooperative work practices and develop reflective practice to achieve workplace goals, particularly in regard to self-assessment and the development of a Quality Improvement Plan.

To complete the task, you are required to investigate and documentthe range of systems used by the service to determine group/team training goals.

You are required to research and document:

Who is responsible at the service for staff/team development?

Does the service have group/team training goals? For example, fire equipment training, group/team professional development relating to Quality Areas, programming, reflective practice etc.

How does the group/team collaborate to set the training goals?

What training/learning opportunities are there for the group/team to achieve the training goals?

How are the teams learning styles catered to? For example, a range of activities and support materials are provided.

How are timelines determined to meet the group/team goals? Is there a budget attached to group/team training? If so, how is this budget monitored and used?

How is the group/team training goal monitored, reviewed and evaluated?

How are the group/team goals recorded and documented during the process?

How is feedback given and received on the effectiveness of the training and the participation and involvement of the group/team members?

How are achievements of set group/team goals celebrated? How is this information shared with the group/team?

Document your answers on the 'Group/Team Goals' template.

Activity 2

Using the information from Activity 1 you are required to research additional information relating to the services current goal that the group/team is working together on. For example if the group/team is working on reflective practice your task will be to find supplementary information to add to the discussion to collaborate with the achievement of the group/team goal. This supplementary information could be websites, posters, readings, articles, photographs, power point presentations etc.

You are required to:

Document the services group/team goal.

List the information/resources/equipment that the group/team has sourced and used in their discussions and work on the goal to date.

Document, describe or attach the three pieces of supplementary information relating to the services group/team goal. For each of the three pieces of supplementary information describe how it could be used with the group/team e.g. as a discussion prompt, a visual to assist in consistent practice, a checklist to identify areas for improvement etc.

Describe how the supplementary information was presented to the group/team.

Comment on any feedback from the group/team on your information and how it assisted in their progress towards the service goal.

Have your workplace supervisor comment and sign off on your task.

Document your answers on the 'Collaborating with Group/Team Goals' template