Activity 1A

1. Identify a product or service related to a current industry, or an industryyouare planningtoworkin.

Makenotesandattachit here.

1. Identify any frameworks that are relevant to developing a business plan fortheproduct orserviceyouhaveidentified.

Makesureyouresearch:

• Organisationalframeworks
• Legislativeframeworks.

Print off or make notes of any information you gather and attach this toyourworkbook as evidenceofcompletion.

Activity1B

ThisactivityfollowsonfromActivity1A.

1. For this activity, you must submit a onepage review of the marketrequirementsfortheorganisation,orprospectiveorganisation's,productsandservices.

Makesurethatyoureview:

• Anycompetitorchanges
• Marketresearch
• Pricingstructures
• Marketingapproaches.

Attachyourreviewhere.

1. RefertoCaseStudyA- SWOTAnalysis

Using the template in the Case Study, conduct a SWOT analysis on theorganisationorprospectiveorganisationidentifiedinActivity1A.

Attachyourcompletedanalysistoyourworkbook.

Activity1C

1. Thisisaroleplayactivity.Youwillbethemanager, andasmallgroupofpeerswill play theroles ofthekeystakeholders.

Hold a group discussion of around 10-15 minutes to gather information fromthestakeholdersonthebusinessrequirementsandobjectives.

Makesurethatyougatherinformationon:

• Operationalrequirements
• Technicalrequirements
• Objectives.

Makenotesandattachit here.

1. FollowingonfromQuestion1,identifyandassessanyestablishedplansthatarerelevant tothebusiness.

Makenotesandattachit here.

Activity1D

Thisisaroleplayactivitywhereyouarethemanager,andasmallgroupofpeerswillplaytheroleofrelevantstakeholders.

Carry out a 15-20 minute discussion with the stakeholders to developperformanceobjectivesandmeasures forthebusiness plan.

Withinthisactivity,youmust:

• Decidewhattomeasure
• SetmeasuresusingtheSMARTprinciples
• Uselisteningandquestioningtogatherviews.

Youmusttakenotesandattachit here.

Activity1E

Continuingfromthepreviousactivities,makealistoftheresourcesthatyouwillrequireforthebusiness productorservice.

Thisincludes:

• Financialresources
• Physicalresources
• Humanresources.

Attachyourcompletedlistshere:

Activity1F

Using the information you have gathered in the previous activities, subimit yourbusinessplan.

Makesurethatyouinclude:

• A titlepage
• Summaryofthebusiness
• Businessdescription
• Marketresearch
• Operatingstrategy
• Marketingplan
• Financialinformation.

Attachyourcompletedplanhere:

Activity 2B

Thisactivitywillnotrequireobservation.

Continuing from previous activities, submit a onepage staffing plan to check thatskilledlabourisavailabletoimplementthebusinessplan.

Withintheplan,makesurethatyou:

• Determinecurrentstaffinglevels
• Identifytheskillsandexperiencerequired
• Confirmskilledlabourisavailable.

Attachyourcompletedplanhere:

Activity2C

Forthisactivity,youwillneedtotesttheperformancemeasurementsystemsyoudevelopedinpreviousactivitiesusingthePlan-Do-Check-Actcycle.

Makesurethatyou:

• RunthePlan-Do-Check-Actcycle
• Reviewtheperformance
• Takeactionifrequired.

Make notes of the process and attach them here as evidence ofcompletion.

Activity2D

Thisactivitydoesnotrequireobservation.

1. Identify and list two key areas of the business providing the product/serviceyouhaveexploredinprevious activities.

1. For the two areas you identified in Question 1, submit a onepage report foreachonthecurrent performance.

Makesureyourreportincludes:

• Contentspage
• Executivesummary
• Mainbody
• Findings/recommendations.

Attachyourreportshere.

Activity2E

Continuingfrompreviousactivities,explainthestepsyouwouldtaketoreportanyfailures inthebusiness as theyoccur.

Makesurethatyouinclude:

• Systemfailures
• Productandservicefailures
• Variancestothebusinessplan.

Activity3A

You will need to refer back to the reports on key areas of the business that youwroteinActivity2D.

Submit a report on how the current performance compares with theplannedobjectives.

Withinthereport,makesureyou:

• Determinewhetherperformanceismeetingobjectives
• Identifythecauseofanyissues
• Determinewhatactiontotake.

Attachyourreporthere.

Activity3B

Thisactivitydoesnotrequireobservation.

Following on from the analysis you undertook in Activity 3A, review theperformance indicators from Activity 1D and 2C and amend them whererequired.

Writeashortsummarytoinclude:

• Thereasonforanyamendments
• Detailsofanyamendments.

Submit youranswer here.

Activity3C

Thisactivitywillrequireobservation.Yourassessorhasalistofcriteriatobaseyourassessment on.

RefertoCaseStudyB-Coaching

This is a roleplay activity where you are the manager, and you should work withapeerwhowillplay theroleofanunderperformingteammember.

IdentifytheunderperformingteammemberfromtheCaseStudy,anddiscussdevelopinganinformalcoachingplantohelpimprovetheirperformance.

Youmust discussandincludeintheplan:

• Thegoaltobeachieved
• Therealitysofar
• Theoptions
• Thewayforward.

Attachtheplanhere.

Activity3D

Question2ofthisactivitywillrequireobservation.Yourassessorhasalistofcriteriatobaseyourassessment on.

1. Continuingfrompreviousactivities,identifythereviewprocessesthatyouwillusetomonitorperformance.

Makeanoteofthetypeofprocessesyouhavechosen.

1. Thisisaroleplayactivity.Youwillplaytheroleofamanager, andasmallgroupofyourpeerswill playtheroleofteam members.

Lead a 5-10 minute meeting with your team members, and explain thereview processes thatyouidentifiedinQuestion1.

Youmust:

• Explainwhattheprocessentails
• Informthemofthefrequency
• Answeranyquestions.

CaseStudies

CaseStudy A-SWOTanalysis

Strengths	Weaknesses
Opportunities	Threats

CaseStudyB-Coaching

A team member, Sam, has not been reaching their targets, and the quality of their work hasdeclined. When questioned, they admit that they are finding the work too difficult and cannot seemto get the process right. They have tried to ask other team members for help, but they are too busywith their own work. The team member wants to meet their goals and produce quality work, buttheydonot knowhow.

A team member, Steven, has been managing his workload but is finding it quite difficult to keep up.He has asked for support to ensure that his targets continue to be met, and to see if there isanythinghe candotospeeduphisresponsetimes.