Activity 1E To provide you with an opportunity to incorporate implementation and continuous improvement processes into sustainability policies. Refer to Case Study B - Developing sustainability policies 1. Using the policy points, you identified and documented in Activity 1D, add additional information that explains what action can be taken to implement them and how they will be monitored for continuous improvement. 2. Briefly explain the most widely used continuous improvement model. 3. Explain what performance indicators you might use to track progress. Lean and Six Sigma: method that provides organizations tools to improve the capability of their business processes. It is a fact-based, data-driven philosophy of improvement that values defect prevention over defect detection. Deming wheel or PDSA cycle: A continuous quality improvement that contains four key stages: Plan, Do, Study and Act. Cluster Analysis: A task of grouping a set of data in such way that the data in same group are ore similar than the other. 4. Explain the sustainability issues and barriers you might face. Activity 1D To provide you with an opportunity to develop and document sustainability policies according to organisational processes. Refer to Case Study B - Developing sustainability policies Develop a sustainability policy that identifies and documents five ways the business in the case study could improve their environmental impact. Your report should follow the organisational processes as detailed in the case study. Case Study B - Developing Sustainability Policies H & J Accountancy and administration services are a medium-sized, office-based company that employ 24 members of staff across a few different departments in the offices. They have a large kitchen area and shower room facilities for staff members. They work between the hours of 9am - 5pm Monday to Friday and have another branch in a nearby city that they travel to twice a week for a meeting. Their main business is providing accountancy and administration services to individuals, small businesses and some large companies. They use a lot of paper and ink for printers and photocopiers in order to provide prospective customers with quotes, and send out regular financial reports and other reports as requested. All of their reports follow a house style of font size 12, font style Calibri, centre alignment and arrow bullet points for lists. The majority of their work is computer-based, but they do keep a lot of hard copies of paperwork. They would like to minimise the impact on sustainability of all office and transportation activities.