Activity 211: Short Questions Refer to Case Study B - Delivering customer service 1. A customer is buying a large item ih-sto re; they require a quantity of ten. What should custom er service staff do to ensure they are received safely? 2. A particular item has exceeded expectations, and stock numbers have reduced very quickly to twenty. What should you do? 3. An online deiiveryr has been delayed due to transport issues. Instead of delivery in ve days, this will now be seven days. What must customer service staff do