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Activity Based Costing is used as a decision making tool. In both spreadsheet examples Customer Support is assigned 30% of the cost. What could be

Activity Based Costing is used as a decision making tool. In both spreadsheet examples Customer Support is assigned 30% of the cost. What could be concluded from such a high rate/cost?

Shipping packaging is poor

Product has poor quality

All of the above

Customer assembly instructions are poor

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