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Activity No. 4 - Production Operation Management and TQM Answer the following questions: 1. How does a good quality of service affect one company? 2.

Activity No. 4 - Production Operation Management and TQM Answer the following questions: 1. How does a good quality of service affect one company? 2. As a customer, do you go for Quantity over Quality OR Quality over Quantity. Explain your answer.

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