ActNow! is a non-profit promoting environmentally sustainable consumer behavior in retail. Taking over as the new head of the organization from Maddy Pierce you have had several exit interviews with Maddy to learn from her experiences. Maddy told you that when faced with challenging tasks such as crafting nationwide campaigns she would draw on a select committee consisting of John, Tina and Lori. Why? Because she could count on them to go the extra mile and she would keep them in the loop about upcoming campaigns so that they would be ready to take on such special tasks. The campaign office consists of an additional two select committees that mainly work the nuts and bolts of the campaigns once they have been designed by John, Tina, and Lori.

• Explain the distinction between in and out groups in Leader-Member Exchange Theory.
•  Based on the case description, were there in and out groups under Maddy's leadership? If so, which are they?
•  Taking over the role as leader of ActNow! would you take action to change the relationship status between you and the workgroups? If so, why?