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Aden is looking to purchase a TV. He chooses the salient attributes that are important to him (Table 1) and ranks them on their level

Aden is looking to purchase a TV. He chooses the salient attributes that are important to him (Table 1) and ranks them on their level of importance and their minimum cutoffs (Table 2). These tables are assisting him in evaluating his choices. If Aden chooses an elimination-by-aspect non-compensatory model, which TV brand will he choose?

Table 1- Salient attributes

Samsung

Insignia

LG

Sony

Resolution

5

4

3

5

Sound quality

3

2

5

4

Technology (i.e., smart)

4

5

1

1

After-Sale Support

4

4

2

5

Note: 1-5 scale; 1- Poor, 5- Good

Table 2- Importance scores and cutoffs

Importance Score

Cutoff

Critical

Resolution

35

3

--

Sound quality

40

2

5

Technology

15

5

5

After-Sale Support

10

4

--

A) LG

B) Samsung

C) Sony

D) Insignia

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