Advance tickets will be sold starting in January 2020 at the concert office where Jill will be working full-time. Payment will only be accepted in cash, as Jill doesn't believe the cost of using debit and credit card machines is worth the benefit. Cash from ticket sales will be kept in a designated locked box in the office. When the box is full, cash will be taken to the bank and deposited in the concert bank account. Deposits will be made by Jill or another employee, depending on who is available. Once a deposit is made, Jill will use the bank record to record the ticket sales in the accounting system.

Tickets will be professionally designed and printed with security features to make counterfeiting impossible. Tickets will be pre-numbered and feature the names of all concert sponsors. As Brandon has a university, Jill has made sure that the some of the performers will appeal to younger concert-goers. She plans to distribute a limited number of coupons to organized student groups on campus. The coupons will entitle the holder to 50% off the ticket price.

Question 1: What are the operational risks?

Question 2: What are the procedures to mitigate these risks?