Advanced Technologies (AT) produces two compression machines that are popular with manufacturers of plastics: no. 165 and no. 172. Machine no. 165 has an average selling price of $29,400, whereas no. 172 typically sells for approximately $27,200. The company is very concerned about quality and has provided the following information:

	No. 165			No. 172
Number of machines produced and sold		150			170
Warranty costs:
Average repair cost per unit	$	890		$	320
Percentage of units needing repair		60	%		10	%
Reliability engineering at $135 per hour		1,570	hours		1,970	hours
Rework at AT's manufacturing plant:
Average rework cost per unit	$	1,870		$	1,585
Percentage of units needing rework		25	%		20	%
Manufacturing inspection at $40 per hour		285	hours		470	hours
Transportation costs to customer sites to fix problems	$	29,200		$	14,400
Quality training for employees	$	34,700		$	49,400

• Req 2A
• Req 2B
• Req 3A
• Req 3B
• Req 4

Using the classifications in requirement (1), compute AT's quality costs for machine no. 165 in dollars and as a percentage of sales revenues. (Round "Percentage of Sales" to 2 decimal places.)

	No. 165
	Dollars	Percentage of Sales
Prevention cost:
Total	$0		%
Appraisal cost:			%
Internal failure cost:			%
External failure cost:
Total	$0		%
Total quality costs	$0	0.00	%

Complete this question by entering your answers in the tabs below.

• Req 1
• Req 2A
• Req 2B
• Req 3A
• Req 3B
• Req 4

Using the classifications in requirement (1), compute AT's calculate prevention, appraisal, internal failure, and external failure costs as a percentage of total quality costs. (Round "Percentage of Total Quality Costs" to 2 decimal places. Total may not be equal to 100% due to rounding.)

	No. 165
	Dollars	Percentage of Total Quality Costs
Prevention			%
Appraisal			%
Internal failure			%
External failure			%
Total	$0

• Req 3A
• Req 3B
• Req 4

Using the classifications in requirement (1), compute AT's quality costs for machine no. 172 in dollars and as a percentage of sales revenues. (Round "Percentage of Sales" to 2 decimal places.)

	No. 172
	Dollars	Percentage of Sales
Prevention cost:
Total	$0		%
Appraisal cost:			%
Internal failure cost:			%
External failure cost:
Total	$0		%
Total quality costs	$0	0.00	%

Complete this question by entering your answers in the tabs below.

• Req 1
• Req 2A
• Req 2B
• Req 3A
• Req 3B
• Req 4

Using the classifications in requirement (1), compute AT's calculate prevention, appraisal, internal failure, and external failure costs as a percentage of total quality costs. (Round "Percentage of Total Quality Costs" to 2 decimal places. Total may not be equal to 100% due to rounding.)

	No. 172
	Dollars	Percentage of Total Quality Costs
Prevention			%
Appraisal			%
Internal failure			%
External failure			%
Total	$0