Question
Advanced Technologies (AT) produces two compression machines that are popular with manufacturers of plastics: no. 165 and no. 172. Machine no. 165 has an average
Advanced Technologies (AT) produces two compression machines that are popular with manufacturers of plastics: no. 165 and no. 172. Machine no. 165 has an average selling price of $29,800, whereas no. 172 typically sells for approximately $27,300. The company is very concerned about quality and has provided the following information: No. 165 No. 172 Number of machines produced and sold 140 190 Warranty costs: Average repair cost per unit $ 890 $ 330 Percentage of units needing repair 70 % 10 % Reliability engineering at $130 per hour 1,590 hours 1,990 hours Rework at AT's manufacturing plant: Average rework cost per unit $ 1,880 $ 1,590 Percentage of units needing rework 40 % 25 % Manufacturing inspection at $60 per hour 290 hours 490 hours Transportation costs to customer sites to fix problems $ 29,300 $ 14,600 Quality training for employees $ 34,600 $ 49,600
Required: 2-a. Using the classifications in requirement (1), compute AT's quality costs for machine no. 165 in dollars and as a percentage of sales revenues. (Round "Percentage of Sales" to 2 decimal places.)
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2-b. Using the classifications in requirement (1), compute AT's calculate prevention, appraisal, internal failure, and external failure costs as a percentage of total quality costs. (Round "Percentage of Total Quality Costs" to 2 decimal places. Total may not be equal to 100% due to rounding.)
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3-a. Using the classifications in requirement (1), compute AT's quality costs for machine no. 172 in dollars and as a percentage of sales revenues. (Round "Percentage of Sales" to 2 decimal places.)
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3-b. Using the classifications in requirement (1), compute AT's calculate prevention, appraisal, internal failure, and external failure costs as a percentage of total quality costs. (Round "Percentage of Total Quality Costs" to 2 decimal places. Total may not be equal to 100% due to rounding.)
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