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After 6:00pm, the ISEN movie manager notices that the rate of customer arrivals increases to an average of 20 per hour. To offset this increase,
After 6:00pm, the ISEN movie manager notices that the rate of customer arrivals increases to an average of 20 per hour. To offset this increase, the manager adds a second cashier at the window. However, due to the occasional conversations between cashiers, the service time for each one actually slows to an average of 4 minutes but is still exponentially distributed
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