Question
After a busy weekend you are spending Monday in the office following up on leads and enquiries. Two potential buyers have made an inquiry with
After a busy weekend you are spending Monday in the office following up on leads and enquiries.
Two potential buyers have made an inquiry with your agency Eden Estates, in the region you are managing. There are six properties in your portfolio which you consider.
You must document the process to respond to buyer inquiry and to match buyers to the properties for sale including:
- Establish a communication plan to manage the inquiries
- Match buyers to the properties for sale
The project is made up of two tasks that need to be completed. You should use:
- The information given in the scenario
- The buyer preferences - document attached to the question.
- The property profiles - document attached to the question.
You must develop and provide:
1. A report detailing the suitable properties for each buyer including:
- How you reviewed, clarified, matched and qualified buyers addressing:
- Preferences
- Expectations
- Needs
- Motivation
- Suitability
- How you and documented the process
- An explanation of the ethical and conduct standards, and legislative requirements when marketing properties
- Potential conflicts
- How you'd resolve conflicts
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