• After grouping customers into size classes according to annual sales volume, what is a company's next step in the workload approach to sizing the sales force?
   
• Group of answer choices
• Figure out how many sales managers are needed to oversee the sales force.
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• Multiply number of accounts by desired call frequency to reach the total annual workload.
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• Determine the average number of customer interactions a sales representative can make per year.
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• Establish desirable contact frequencies for each customer class.
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• Split the sales force into inside and outside sales reps.