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After reading the Omnichannel vs Multichannel and Omnichannel Marketing Guide articles, please answer the following questions 1-What is the difference between omnichannel and multichannel based
After reading theOmnichannel vs MultichannelandOmnichannel Marketing Guidearticles, please answer the following questions
1-What is the difference between omnichannel and multichannel based on the customer view? Explain it.
2-How is personalization related to the omnichannel approach?
3-Explain two marketing strategies based on the omnichannel approach.
Note: Intext citation is must in the paragraphs
Support your answer with suitable references
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