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After the employment upheavals of the 2 0 0 9 recession, top managers began to adopt more empathetic behaviors with employees and began to allow

After the employment upheavals of the

2009

recession, top managers began to adopt more empathetic behaviors with employees and began to allow employees to express their fears and anger. Which step of Lewin's Process of Organization Structure would this situation represent?

.

unfreeze

.

refreeze

.

new state

.

change

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