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After watching the video, if you were the waitress, what would you do differently in this situation? If you were the waiter causing the distraction,

After watching the video, if you were the waitress, what would you do differently in this situation? If you were the waiter causing the distraction, what would you do differently in the situation? What was the reason for the communication breakdown?

video link: https://www.youtube.com/watch?time_continue=4&v=gT8NyyGNlTg&feature=emb_title

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