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AfterIndiaopened upitseconomy intheearly 1990s,theIndianautomobile industry witnessed intense competition.MarutiSuzukiIndiaLimited(Maruti)hadbeenadominantplayer in theIndianautomobile industry sinceitbeganoperations in1981.MarutiwassopopularthatinIndiapeoplehadlong usedthe wordMarutiasasynonym forcar.Marutihadexperiencedadream runforthreedecades, achieving thelargestmarketshareinthepassengercarindustryinIndia.Butforthefirsttimeafter28yearsof consistentgrowth,Marutiexperienceda fallinsalesvolumein2012(seeExhibit1).Evenin2014, after twoyears, ithadnotyet recovered.R.C.Bhargava,thechairmanofMaruti,wasconcernedwithhow

AfterIndiaopened upitseconomy intheearly 1990s,theIndianautomobile industry witnessed intense competition.MarutiSuzukiIndiaLimited(Maruti)hadbeenadominantplayer in theIndianautomobile industry sinceitbeganoperations in1981.MarutiwassopopularthatinIndiapeoplehadlong usedthe word"Maruti"asasynonym for"car."Marutihadexperiencedadream runforthreedecades, achieving thelargestmarketshareinthepassengercarindustryinIndia.Butforthefirsttimeafter28yearsof consistentgrowth,Marutiexperienceda fallinsalesvolumein2012(seeExhibit1).Evenin2014, after twoyears, ithadnotyet recovered.R.C.Bhargava,thechairmanofMaruti,wasconcernedwithhow to turn thingsaround.HeknewthatMarutihadlittlecontroloverpricing,giventhe fiercecompetitionin the sector.Despitethepriceofcarsremaining stagnantoverthelastdecade,Marutianditscompetitorswere experiencingdecliningsales.2Pricesoffuelhadadverselyaffected demand.Inputcosts formanufacturing wereincreasingyearafteryear.Withsuchadismaloutlookfortheautomobileindustryandwithpoor pricemaneuverability,howlongcouldMarutisustainprofits? Thechairmanknewhehadtodecrease the costsofmanufacturingandhewasconsideringbuildingastate-of-the-artplantinGujarat.3 Wouldthis reducecostsenough tohelpMarutibecomemoreprofitable?

INDIANPASSENGERCARMARKET

TheIndianpassengercarmarketwasthefastestgrowinginAsia,drivenbyIndia'slargepopulationof

1.28billionandalowpenetrationoffewerthan12carsper1,000people(seeExhibit2).Priortothe1990s,theIndianautomobilesectorwasinpoorshapecomparedtotheautomobilesectorsinother

countries,largelybecauseofdemand-sideconstraintssuchasthelowpurchasingpoweroftheaverage

Indianconsumer.Before India'seconomic liberalization, themajority ofIndia'spopulation couldnot afford tobuy acar,and carpenetrationwasless than threeper1,000 people.Afterliberalization,with risingincomelevelsofmiddle-classfamilies,thedemandforpassengercarswentupsteadilyoverthe next20years.However,carpenetrationwasstillvery lowcompared to inBrazil,Russia,China and developedcountries(seeExhibit2).From asupply-sideperspective,theautomobileindustryhadgreatly benefitedfrom liberalization,asinternationalautomobilemanufacturerstookadvantageofIndia's affordableyethighlytrainedengineers,establishingmanufacturingoperationsthroughoutthecountry. DuetoIndia'shugepooloftalentandrising incomelevels,India'spassengercarmarkethadgrownin termsofproduction and salesand wasexpectedto growfurtherincoming years.4

PassengervehiclesinIndiacouldbebroadlydividedintothreesegmentspassengercars,utility vehiclesandmulti-purposevehicleswithpassengercarscontributing around 80percentoftotalsales volumes.Asof2014,thissegmentwasexpected togrowatacompoundannualrateof15per centfor thenext15to20years.Apartfromdomesticgrowth,automobileexportsfromIndiawerepredictedtogrow at12percent.Itmaybenotedherethat,inalowpercapitaincomecountrylikeIndia,two-wheelers (motorcyclesand scooters)constituted amajormodeof transportation forthelowermiddleclass,who wouldeventually graduate tothesmall-carsegment.Inmostcitiesandtowns,duetothepoorquality of roadsandexcessivetrafficcongestion,motorcycleswere thefirstchoice fordailycommutes.However,a carwasconsideredaprized possessionforamiddle-classIndianfamily,eventhoughitwasnotusedona dailybasis.Withrisingincomelevels,thisheldgreatpromiseforcarmanufacturers,asfewerthan12 peopleper1,000ownedacarin India, reflectinghugemarketpotential.

MAJORCOMPETITORSOFMARUTI

ThereweremanyplayersinthepassengercarsegmentinIndia.Someoftheseplayersweredomestic, suchasMaruti, TataandMahindra.OtherssuchasHyundai,HondaandToyotawerefrom otherAsian countries. Thetwo companies withthelargestmarketsharein Indiawere Maruti,at49 percent,andHyundai,at21 percent (seeExhibit 3for trends in the marketshare ofMarutiand itscompetitors). AlthoughthereweremanyplayersintheluxurysegmentofthemarketsuchasMercedes-Benz,BMW andAudi,therewerefewbuyerswhohadtheincometosupportsuchpurchases. Therewereother competitorsforMarutisuchasFord,GM,Nissan,Renault,kodaandVolkswagenthatcompetedin mini- andmid-segmentcars. Thesecompanieshadtakenconsiderablemarketsharefrom Marutiinrecent years.

MARUTI:THECOMPANY

Establishedin1981,MarutienjoyedthelargestmarketshareintheIndianpassengercarsegment.In2014, Maruti, withtwo production facilitiesatGurgaon and Manesar(bothin theNationalCapitalRegion ofDelhi),had aproductioncapacityofmore than 1.4million unitsperyear.5Theproduction facilities had

morethan 12, 000 employees6and produced more than 16 automobile models,7eachwith multiplevariants.8ExamplesofMaruti'sproductofferingsincludedsmallcarsliketheMarutiAlto,WagonRand A-Star.Smallcarsmadeup41.2percent9 ofMaruti'stotalsalesunits.Inthecompactcarsegment, MarutiofferedcarssuchastheSwift,Estilo,Ritz andCelerio.This segmentmadeup24percentofMaruti'stotalsales.Inthemid-sizesegment,thecompanyofferedtheSX4andDzire,whichcontributed

19.1percentofsales. Thesportutilityvehiclesegmentmadeup just5.8percentofsalesandcontributed less to Maruti'sprofitsthansmallandmid-segmentcars.Finally,inthevanssegment,the company was knownfortheOmniand Eeco,whichcontributed9.6percenttoitsoverallsales. Theremainingsales camefrom othermodelsofMaruticars.From theMaruti800 in1983up to thelaunchoftheCelerio inFebruary 2014,Marutihad rolledoutmodelaftermodelandexceededcustomerexpectationsin termsof qualityand value formoney.

Maruti focusedonthreekey strategiestogeneratesales.Firstand foremost,itspricing strategy wasvery competitive.Forexample,inthesmallcarsegment,theMarutiAltowaspriced 10-20percent lower than competing modelssuch as theHyundaiSantro, TataIndicaandChevroletSpark (seeExhibit4).Second, Maruti spent a great deal on research and development to create more fuel-efficient engines. This decreasedthecostofowningacarforaconsumer;Indiancustomerswereverysensitive10regardingthe fuelefficiencyofvehicles,sincefuelcostswerehighrelativetoaverageincomelevels.Third,Maruti offeredreliableafter-salesservice,backedbyitsextensiveservicenetworks.11Thereweremorethan15 competitorsinthemarketanditwasnevereasyforacompanytoretainmorethan40percentofthemarketshare.ButMarutihaddoneitconsistentlyoverthreedecades.Maruticarsenjoyedaunique positionintheIndianconsumer'smind.Marutiscoredhigherthan itscompetitorsintermsofprice,fuel efficiency and reliability,anditssaleswereboosted by thepromiseofefficientafter-salesservice. Theuncertainty ofgetting stuck onIndian roadsdue tomachinery failure was effectively exploited by Maruti.AsMarutihadanetwork of3,053servicestations in1,449Indiancities,itspromiseofreliability wasunmatchedby any ofitscompetitors.Intermsoffuelefficiency,Maruticarsprovidedanaverageofthree kilometresmoreper litreofpetrol/dieselcompared toitscompetitors. The resalevalueofMaruticarswas also farhigher than thatofany ofitscompetitors.MarutioffereditsTrue Valueused-carbusiness,withmorethan454 TrueValueoutletsin255Indiancities, reassuring itscustomers thatthey wouldattainthe highestresalevaluefrom anyMarutibrand.ForanIndianmiddle-classfamilyplanning tobuyanewcar, Maruti wasthefirstand mostobviouschoice.

COMPETINGWITHMARUTICARS

Marutihadimplementedveryfewpriceincreasesinitspassengercarsegmentsoverthelast10-12years.

Nonetheless,competitorshademergedineachofthesesegments.OutofMaruti's16carmodels,each

modelhadanywherefrom onetosevenclosecompetitorsfrom Hyundai, TataMotors,Volkswagen, Toyota,HondaorChevrolet(seeExhibit5).However,despiteintensecompetition,Marutihadretaineditsleadershippositionin mostsegments.Infact,itwassopervasiveabrand thatsomeofitsmodels competedamong themselves.Forexample, itsAltomodelcompetedwith the Maruti800, and the Wagon Rcompetedwith theRitz.Marutihadmaintained its "people'scar" imagesinceitsinceptionby strategicallykeepingpriceslowandpositioning entry-levelcarsforfirst-timebuyers.Mini-segmentcars, whichconstitutedmore than80percentofMaruti's totalsales,carried price tags thatwereatleast20-30 percentlower thanthoseoftheirnearestcompetitors.

Thebestselling mini-segmentmodelsofMarutiwere theAltoand the800.Thepricesof thesecarshad remainedstagnantforalongtime.Infact,inmanyinstances,thepricesofthesecarshadbeenreduced. Forexample,thelaunch priceoftheAltoLXmodelwasINR299,00012in2002,andthepricewas subsequently reducedyearafteryearuntil2009,whenthepricewasINR257,000,a reductionof approximately14percent aftersevenyears.Thepriceof the800modelwasINR281,000 in2002,which wasreduced toINR221,000in2010,adropof21percent. ThepriceoftheWagonRwasreduced from INR359,000toINR338,000during thesameperiod. However,Marutiwasabletoincreasetheprice marginally forthecompactandmid-sizesegmentcars overthisperiod,whichboosted therevenueofthe company.

ThepassengercarmarketinIndiahad witnessed intensepricecompetition.Itwassointense thatnota singlepricechangebyanyoftheplayershadgonewithoutareactionfromrivalfirms.Ifonelooked carefullyatallthemodelsofthedifferentbrands,theintensityofthepricewarwasevident.Specifically, inthecaseoftheMarutiAlto,evenMaruti'sclosecompetitorsHyundaiandTatacouldnotraise thepricesoftheircarsover theyears; they hadtoreducethepricesoftheirmodelstoretainmarketshare. Forexample,inApril2004,whenthepriceoftheMarutiAltofellby around7to8percent,theHyundai Santropricecorrespondinglyfellby4.6percent.Similarly,in June2009,whentheMarutiAltopricefell by 8.8percent, theHyundaiSantropricefellby 7.7percent,whilethe TataIndicapricefellby 9.8per cent.Though itwasnevereasyforcarmanufacturersto reduceprices, theywereleftwith nochoicebutto selltheirproductsatreducedorstagnantprices.Evenforthemid-sizeandcompactsegments,Maruti couldnotincreasepricewhenitwishedtoduetopricecompetition.Thoughthecompanyhadbeenable toretainitsleadershipposition, itsmarketsharehadfallenovertheyearsduetotheintenseprice competition.

In2001,MarutihadtotalrevenueofINR70.21billion,whichincludedotherincomewithnetsales. There wasasteady rise inMaruti's revenueeventhoughsalesvolumesfellfrom 2011 to2014.In2014,Maruti registeredsalesrevenueofINR445.43billion,ariseofmorethan 500percentin14years(seeExhibit6).EventhoughMaruticouldnotraisethepricesofitsmini-segmentcars,theriseinsalesrevenuewas mainlydue to arisein unitsalesand marginalincreases inthepricesofitscompactcars.

INPUTCOSTS

Thepricesofrawmaterialsforcarshadrisensignificantly since2001.Basicmetalpriceshadincreased sharply,exceptfor thepriceofaluminum.Steelwas themajorrawmaterialforcars,andthepriceofsteelhad increasedbyatleast threetimes(seeExhibit7)since2001.13Apartfrom steel,otherinputsfor automobilessuchascopper,leadandrubber(seeExhibit7)hadgoneupincostbyatleast240percent.

Eventhepriceofaluminumhadexperiencedamarginalriseof7percent.Theonlyrawmaterialfor whichtherehadbeennosignificantprice risewaspalladium,butitsusageincar-making wasrelatively negligible.Apartfrom thesematerials,thepricesofothermaterialsandinputssuchaselectricityandfuel hadgoneupduringthesameperiod.Theriseininputpriceshadbeenasmuchas300-400percent. Specifically, steelandrubberpriceshad significantly raised thecostofproduction.

LabourCosts

The costoflabourhadgoneupsignificantly dueto therise ingeneralprice levels(inflation) inIndia. Though Marutidepended heavilyon contractuallabourers tocutdown onlabourcosts, ithad to keeppace withthemarketintermsofcompensationandperksinordertoretainemployees.Thewagedisparity betweenMaruti'sregularemployeesandcontractualemployeesinthepasthadledtoHR issues thathad givenMarutimuchbadpublicity.ThetragediesoftheManesarplant14 hadforcedMarutitorevisitthe compensationpackagesgiventoitsemployees. Thishad resulted in furtherrisingemployeecosts. The employeecosthadbeena mereINR1.99billionin2001,buthad risentoINR10.69billionin2013-2014 (seeExhibit6).Itmay benotedthatalong withMaruti'scosts,thelabourcostsperunitfor itscompetitors had alsorisen accordinglyduringthesametimeperiod.

SellingCosts

Withtheautomobilesectorbeing sofiercely competitive,Marutineededto spendalotonpromotional activities.Thedistributionandchannelcostshadalsorisenwiththeriseinfuelprices.15 ForMarutito retain itsmarketshare, ithadtoengageinextensiveadcampaignsontelevisionand throughotherpromotionalavenues. Thecostofadvertising ontelevisionhadriseneachyear,resulting in increased spendingonpromotion. ThepromotionandtelevisioncostshadrisenfromINR6.33billionin2001to INR64.99billionin2014(seeExhibit6).Inpercapitaterms,expenseshadrisenfromamereINR18,069 to awhoppingINR56,266 percarduringthesameperiod.

KEEPINGDOWNCOSTS

Theautomobile industrywasatacrossroadswhere thecostsofrawmaterialsandoperationscontinued to increasesubstantiallywithoutacorrespondingriseinthepricesoftheproductssold.Forcompaniesin thissector, itwasvery difficult tosustain profit levelsthatmettheexpectations ofstakeholdersandthemarket.Itseemedthatthesolutionlay in the implementationofmoreefficientproduction.Aspriceshad remainedsticky foranextendedperiodoftimeandcostskeptrising,firmsneededtoinnovatetobring costsdown.Manufacturerscontinued toaddnew featurestotheirproductsandintheprocessdiscoveredcost-cuttingmeasures.

Marutihadbeendoing thissuccessfully formorethantwodecades.However,inthescenarioofrising costs, thecompany faced majorchallenges, as therewasno cushion allowing it to passon theburden to consumers.AnyattemptonMaruti'sparttoraisepriceswasmetwithapricecutbyitsrivals.Yetthe rivalfirmswerealsofacingthesamechallenges;infact,thechallengeswereworseforthemthanfor Maruti.Theonlyalternativeforthemanufacturerswastokeepthecostsofproductiondownthrough

increasedefficiency.Asincreasing thepriceformostMarutimodelswasoutof thequestion,theonly solutionlay inachieving technicalefficiency andeconomiesofscale.Thegapbetween theaveragecost andthepricewasquickly shrinking foreachmodel.Therefore,to remainrelevantin themarket,Maruti hadto innovateconstantly tocutdowncostsand achievethe rightscaleofproduction.Achieving economiesofscalewastheonlysolution inthe faceofrisinginputand labourcosts.

FUELPRICESANDDEMANDFORPASSENGERCARS

TheriseinthepriceofcrudeoilhadnothelpedthecauseoftheautomobilesectorinIndia.Fuelprices hadincreased,whichsignificantlyimpactedthegrowthofthesector.In2014,whileaddressingthe media,MarutichairmanR.C.Bhargavainfactput the blamefordeclining sales squarely on increases in thepricesofpetrolanddiesel. Thesepriceshadincreasedby20percentinthelasttwoyears,adversely impactingcarsales. ThepriceofpetrolwasderegulatedinIndiaandwaslinkedtocrudeoilprices. Thepriceofcrudeoilhadincreasedfrom $25.64perbarrelin2001 toaround$110perbarrelin2014(see Exhibit7).Apartfrom theriseincrudeprices,localtaxesonpetroleumproducts wereveryhighinIndia, whichfurtherraisedtheprices.Thedieselpricewasregulatedandkeptlowthroughsubsidies.This helpedcarmanufacturerslikeMarutitochargeapremiumondieselcars.However,thepriceofdiesel wasslowly being deregulatedinIndia. Withanewuniongovernmentthatwasfirmly focused onreforms, thedieselpricewouldsoonbederegulated.Oncethisoccurred,dieselvariantsofcarswouldlosetheir edgeoverpetrolvariants.Thederegulateddieselpricewouldfurtheradverselyimpactthedemandfor automobilesin India.

PROFITABILITY

Marutihadbeenabletomaintainasteadyriseinprofitsdespitechallengesthatwerebeyondthecontrol ofthecompany,suchasincreasedcostsandfuelpricesthataffectedthedemandforcars.In2002,it postedanetprofit16ofINR1.04billion,amere1.5percentofnetsales.In2014,Maruti'snetprofitshad risento INR27.83billion or6.3percentofnetsales (seeExhibit6).Marutiremained focused on maximizing shareholders'wealthdespite thecompetitivemarketenvironment.Each year,Maruti's financialresultsexceededmarketexpectations.

DECISIONTOENTERGUJARAT

Marutihad beencontemplating entering Gujaratand setting upaplantwith aninstalledcapacity of 300,000unitsperyearwithaninvestmentofINR60billion.Itwasexpectedthatanynewfacilitywouldbemoreefficient,asitwoulduse thelatest technologyandsubsequently thecostofproductionwouldbe lower.Therefore,onceoperational,thefacilitywouldhelpMarutiachievebettereconomiesofscaleso thatitcouldcompetebetterandsustain itsprofits.However,setting upanewplantwasamessy affairin India,withregulationsrelatedtoeverything from landacquisitiontoobtainingclearances from several ministries.TheTataNano'sSingurplantdebacle17wasstillfreshineverybody'smemory.Bhargavahad variousquestions toconsider.Couldhe findaway toincreaseprices toachievehigherprofitability,thus avoidingthecapitalexpenditureofbuildingaplant?Wouldthebuildingofanewplantreallysustain profitsorwouldittakesolongthatitwould notbeworththeinitialinvestment?

EXHIBIT1:DOMESTICSALES,EXPORTSANDTOTALSALES(UNITS)OFMARUTICARS

2013-14

2012-13

2011-12

2010-11

2009-10

2008-09

2007-08

2006-07

2005-06

2004-05

2003-04

2002-03

2001-02

2000-01

792167

764842

674924

561822

536301

472122

362426

352404

350814

1155041

1171434

1133695

1271005

1018365

Total Exports Domestic

Source:VariousannualreportsofMaruti;"OurFinancials,"MarutiSuzuki,www.marutisuzuki.com/financial.aspx,accessed September12,2014.

EXHIBIT2:MOTORVEHICLEPRODUCTION,CARPENETRATIONANDPERCAPITAINCOMEOFSELECTCOUNTRIES

Country

MotorVehicle

Production(in2014)

Automobile

Density(Carsper1,000

People)

PerCapita

Income

inUS$PPPin 2013-14

India

4,145,194

12

$3,843

China

19,271,808

44

$9,055

Brazil

3,342,617

178

$11,747

Russia

2,231,737

233

$17,518

U.K.

1,576,945

457

$36,569

France

1,967,765

481

$35,295

U.S.

10,328,884

423

$51,714

Japan

9,942,711

453

$35,855

Germany

5,649,269

517

$38,666

Note:Percapita income (PPP)refers to howmanyU.S.dollars are required to buya pre-defined basketofcommoditiesindifferentcountries.Itisdifferentfrom theofficialexchangerateconversionofpercapitaincome.Itdiffersfrom countryto country,basedonthepurchasingpowerofacurrencyinthedomesticeconomy.Forexample,ifonerequiresUS$100to buya predefined basketin theUnited States,and ifthe same basket can be purchased in IndiaforINR4,000,then the PPP exchange rate isINR40/US$1,whereastheofficialexchange rate isaroundINR60/US$1.Percapita income in US$PPPisa betterindicatorof the affordabilityofbuying a carthan nominal percapita income.

Source:The WorldBank,"Passengercars(per1,000people),"http://data.worldbank.org/indicator/IS.VEH.PCAR.P3, accessed September12,2014.

EXHIBIT3:TRENDSINMARKETSHAREOFMARUTIANDITSCOMPETITORSININDIA

(MarketSharein Percentages)

Year

MarutiSuzuki

Hyundai Motors

Tata Motors

Mahindra

& Mahindra

ToyotaMotors

Others

2002

50

13

13

7

4

13

2003

46

15

15

7

4

13

2004

46

14

16

8

5

11

2005

46

13

17

8

4

12

2006

46

14

17

7

4

12

2007

46

14

16

6

4

14

2008

46

14

15

8

4

13

2009

47

16

15

8

3

11

2010

45

16

15

8

3

13

2011

45

14

14

7

3

17

2012

44

14

13

8

6

14

2013

49

21

6

7

3

13

Note:Figureswere rounded off.

Source:DatacompiledbytheauthorfromSocietyofIndianAutomobileManufacturers,www.siamindia.com/;ICRALimited, www.icra.in/Files/ticker/PV-Industry-201103.pdf;ShallySethMohile,"MarutiSuzuki'sMarketShareRisestoHighestin

ThreeYears,"LiveMint,January13,2014,www.livemint.com/Companies/z2zcAjzlyOe1IlqMiRfkwJ/Maruti-Suzukis-market-

share-rises-to-highest-in-three-years.html;andRaviKishoreOakuri,"MarketShareofAutomobileCompaniesinIndia2013: Top Player in Industry," July 6, 2014, www.currentweek.com/market-share-of-automobile-companies-in-india-2013top-

players-in-industry/.Sources accessed September18,2014.

EXHIBIT4: EX-SHOWROOMPRICESOFMARUTICARSANDCOMPETITORS

(INRin hundredthousand)

Year

Maruti AltoLX

Maruti 800

Hyundai Santro

Tata Indica

Chevrolet Spark

MarutiSwift

Dzire LXI

SX4

VXI

Aug-02

2.99

2.81

3.36

3.19

**

**

**

Apr-03

2.99

2.56

3.36

3.17

**

**

**

Nov-03

2.87

2.56

3.46

3.14

**

**

**

Apr-04

2.65

2.26

3.3

3.14

**

**

**

Aug-06

2.81

2.24

3.24

2.75

**

**

**

Sep-07

2.81

2.2

3.28

3.38

3.09

**

6.18

Oct-08

2.82

2.29

3.48

3.65

3.17

4.89

6.54

Jun-09

2.57

2.06

3.21

3.29

3.17

4.54

6.36

Feb-10

2.5

2.21

3.44

3.38

3.19

4.6

6.68

Oct-11

3.01

2.22

3.76

3.24

3.54

5.32

7.73

Apr-12

3.01

2.22

3.76

3.24

3.75

5.3

7.73

Sep-13

3.12

2.42

3.76

3.4

3.57

5.38

7.73

Apr-14

^^

^^

3.66

3.85

3.45

4.85

7.15

EXHIBIT5:MARUTI'SCOMPETITORSBYMODEL

Model

LaunchDate

Competitors

800

1983

TataNano

Omni

1984

TataNano,TataVenture

Gypsy

1985

MahindraTHARcRDe,TataSumo,MahindraXylo

WagonR

1999

NissanMicraActive,Hyundaii10

Alto

2002

HyundaiSantro,ChevroletSpark,TataIndica

Swift

2005

TataVista,Hyundaii20, kodaFabia,VolkswagenPolo,ToyotaEtiosLiva

SX4

2007

FordFiesta,HyundaiVerna,HondaCity,kodaRapid,VolkswagenVento,RenaultScala,NissanSunny

SwiftDzire

2008

HondaAmaze,HyundaiXcent,MahindraVerito,ToyotaEtios,FordClassic, ChevroletSail,TataManza

A-Star

2008

ChevroletBeat,NissanMicraActive,FordFigo

Ritz

2009

TataVista,HyundaiGrandi10,HondaBrio,NissanMicra,RenaultPulse, ToyotaEtiosLiva

Eeco

2010

TataVenture,TataWinger

AltoK10

2010

ChevroletSpark, TataIndica,Hyundaii10

Ertiga

2012

Toyota Innova, Mahindra Xylo, Nissan Evalia, Tata Sumo Grande, ChevroletTavera,ChevroletEnjoy

Alto800

2012

TataNano,ChevroletSpark, TataIndica,HyundaiEon

Stingray

2013

ChevroletBeat,ChevroletSail

Celerio

2014

Hyundaii10,ChevroletBeat,HondaBrio

EXHIBIT6:YEARWISEREVENUE,COSTSANDNET PROFITSFORMARUTI

(Asof March31 of each year;INR inbillions)

Year

Total Revenue

Raw Materials

Employee Cost

Selling& Administrative

&Other Manufacturing Expenses

NetProfit

2001

70.2

58.8

1.99

6.33

-2.69

2002

75.3

58.3

2.27

6.95

1.04

2003

73.6

55.6

2.17

6.78

1.46

2004

94.8

69.7

2.93

6.07

5.42

2005

114.6

85.6

1.91

6.72

8.53

2006

126.8

93.3

2.11

8.09

11.89

2007

150.5

107.3

2.26

10.95

15.62

2008

190.6

137.9

3.46

13.39

17.30

2009

211.7

157.6

4.63

18.08

12.18

2010

301.2

223.6

5.38

24.31

24.97

2011

375.2

285.5

7.03

35.22

22.88

2012

364.1

282.3

8.43

32.67

16.35

2013

444.1

305.7

10.69

64.99

23.92

2014

445.5

313.14

13.68

59.22

27.83

Source:CapitalineDatabases,www.capitaline.com,accessedSeptember12,2014;andvariousannualreportsfrom Maruti, MarutiSuzuki India Limited, "OurFinancials,"www.marutisuzuki.com/financial.aspx,accessed September12,2014.

EXHIBIT7:TRENDSIN COMMODITYPRICES(MAJORRAWMATERIALS),2001-2014

Year

Aluminum US$/Tonne

Copper US$/Tonne

Lead US$/Tonne

Rubber US$/Tonne

Palladium US$/Ounce

Brent Crude

Prices

$/Barrel

Iron,Steel&

FerroAlloys(Index)

2001

1,615.65

1,787.05

477.89

693.70

1,041.55

25.64

137

2002

1,368.59

1,503.60

512.84

647.90

409

19.48

137

2003

1,378.28

1,647.35

444.78

1,011

255.32

31.29

150

2004

1,606.49

2,423.11

758.82

1,371

216.58

31.18

201

2005

1,833.94

3,169.18

953.61

1,329.40

186.03

44.28

244

2006

2,377.45

4,733.67

1,256.62

1,932.40

274.32

63.57

237

2007

2,808.34

5,668.69

1,665.11

2,110

337.05

54.30

271

2008

2,445.08

7,060.10

2,608.47

2,705

374.20

91.45

337

2009

1,412.79

3,220.20

1,134.64

1,607

188.63

44.86

307

2010

2,234.84

7,385.67

2,370.22

3,202.40

434.10

76.37

310

2011

2,439.13

9,554.75

2,597.44

5,591.90

793.10

96.29

349

2012

2,143.82

8,042.97

2,093.74

3,856.90

659.14

110.99

386

2013

2,037.70

8,048.76

2,339.82

3,271

712.59

112.93

405

2014

1,726.20

7,299.46

2,150.20

2,365.90

734.14

107.57

412*

  1. What kind of market structure prevalent in the Indian Automobile industry in India? what are the features of this market? What are the Maruti's competitive advantages and how can it sustain its profitability in the future? (15 marks)

  1. Outline the important determinants of demand and supply of automobiles. How are cross and income elasticity of demand relevant to Maruti's managerial decisions? (15 Marks)

  1. What are economies of scale? Where do the economies of scale for Maruti come from? (10 Marks)

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