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Agency banking is a growing trend in the Country . In an effort to Improve customer Service a monthly research on the Switching patterns of

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Agency banking is a growing trend in the Country . In an effort to Improve customer Service a monthly research on the Switching patterns of clients from three Bank Agents A, B and C was conducted and recorded as shown below Number Market of Clients Banks GAINS FROMFREE 30 . 04: 2020 A B C A 4000 0 . 294 B 8 000 0471 3AD 140 C 6000 0 . 235 /100 |510 (D) Determine the transition Matrix of the Market Controlled by the three Agents. Comment on your results , ( 10) Derestmini Marker Share percentage and number of Clients visiting each of the three agents or he end of June 2020 . Comment on your results |Using appropriate calculation's advise on the nature of business In The longrun . Common on your results (by A Markor Chain with Three Stares has the following marks 1 - P P 1 - P 1- P P Determine the value of P if the long run probability Of being in Po State tree is 0. 552

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