Air Conditioning in UPS (or FedEx) Delivery Trucks.

The summer of 2019 has been an exceptionally warm one across the country.The information below was taken from an NBC News Story from July, 2019.

Over the past decade, the online shopping boom has been a windfall for UPS. Gross revenue has risen almost 40 percent to nearly $72 billion, and its U.S. workforce has ballooned to 396,000, making UPS one of the nation's biggest employers. The number of delivery vehicles has surged almost 24 percent since 2011 and the number of delivery drivers is now 74,000.

But UPS does not air-condition most of those familiar brown trucks or many of its loading facilities. On a long hot day of deliveries, the temperature in the cargo area of a truck can soar to 140 degrees and higher. UPS drivers have recorded temperatures as high as 152 degrees, according to photos and video provided to NBC News.

These working conditions are beginning to take their toll on drivers and loaders alike.Across the country, some UPS workers caught between rising temperatures and the growing pressure of the delivery economy have found their bodies are breaking down. At least 107 UPS workers in 23 states have been hospitalized for heat illnesses since 2015, according to state and federal worker-safety data and hundreds of pages of documents obtained by NBC News through freedom-of-information requests.

The only U.S. employer with more heat incidents reported to federal regulators than UPS is the U.S. Postal Service which also doesn't currently air-condition the majority of its delivery trucks. (The Postal Service has more employees than UPS 630,000.).

Yet, UPS has no plans to air-condition its delivery fleet, and drivers said they feel uncomfortable complaining at a company that offers one of the nation's best paying jobs for workers without college degrees.

Moving forward, what suggestions would you have for UPS (and their competitors) regarding this issue?

a.Start by answering our three questions

i.Who is making the bad decision?

ii.Does the decision maker have enough information to make a good decision?

iii.Does the decision maker have the incentive to make a good decision?