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Alamo's customer service department follows up on customer complaints by telephone inquiry. During a recent period, the department initiated 16,700 calls and incurred costs of
Alamo's customer service department follows up on customer complaints by telephone inquiry. During a recent period, the department initiated 16,700 calls and incurred costs of $501,000. If 3,580 of these calls were for the company's wholesale operation (the remainder were for the retail division), costs allocated to the retail division under activity-based costing system should amount to:
a) $30.
b) $501,000.
c) $0.
d) $393,600.
e) $107,400.
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