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Alamo's customer service department follows up on customer complaints by telephone inquiry. The company produces and sells two different types of products: Product A and
Alamo's customer service department follows up on customer complaints by telephone inquiry. The company produces and sells two different types of products: Product A and Product B. At the beginning of the month the company estimated 10,000 calls with estimated costs of $300,000. During the period, the customer service department answered 7.000 calls and incurred costs of $203,000. If 2.940 of these calls were related to Product A, the costs that should be assigned to Product B is: $114,800 $121,800 $211.800 $117,740 None of the above
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