All information is provided the question asks WHO WAS NOT "UNSATISFIED" with the product in month 4? Please answer the question above thank you it is not a multiple-choice question .
Breakdown of App Users by Department - Month 5 Percentage of Total App Users, by Department 10% 18% 34% %81 Digital Administration Operations Contact Centre Other Number of App Users, By Month 500 475 450 Number of Users 425 400 Month 1 Month 2 Month 3 Month 4 Month Number of IT Complaints, By Month 1,200 1,150 1,100 1,050 1,000 Number of IT Complaints, By Month 950 900 850 800 750 700 Month 1 Month 2 Month 3 Month 4 Month 5 | Percentage of Users Giving Specific App User Rating Scores, By Month 40% 40% 35% 35% 30% 30% 30% 30% 25% 25% 25% 25% 25% 20% 20% 20% 20% 20% 20% 20% 15% 15% 15% 15% 15% 15% 10% 10% 10% 10% 5% 5% 5% 0% Month 1 Month 2 Month 3 Month 4 Month 5 Rating of 1 Rating of 2 Rating of 3 Rating of 4 Rating of 5 Hi there, Hope you are keeping well. I just wanted to give you an update on the progress so far of our app initiative. It has got off to a somewhat difficult start as you can see but we are confident that the upcoming update, when released, will solve some of the technical issues that we've been having. This should reduce the volume of IT complaints and increase the number of users using the app. We're currently under budget with a total development spend of $417,150. As you know this app is a direct replacement for a commercial solution (Ksort) which we were paying around $30,000 in licences per month to support. In a simplistic sense, we will be "breaking even" on the cost of this new app in just over a year, which is great news. However, this is not just a cost-saving exercise. This app has a purpose and our biggest priority is ensuring that our users are at least as happy with the new solution as they were before. Il las GOL OLI LU somewndl unicuil Slarl as you can see but we are comment that the upcoming update, when released, will solve some of the technical issues that we've been having. This should reduce the volume of IT complaints and increase the number of users using the app. We're currently under budget with a total development spend of $417,150. As you know this app is a direct replacement for a commercial solution (Ksort) which we were paying around $30,000 in licences per month to support. In a simplistic sense, we will be "breaking even" on the cost of this new app in just over a year, which is great news. However, this is not just a cost-saving exercise. This app has a purpose and our biggest priority is ensuring that our users are at least as happy with the new solution as they were before. As a bit of background on the attached data: App users who give a User Rating of 1 or 2 are classified as "Unsatisfied" App users who give a User Rating of 4 or 5 are classified as "Happy" Hope this helps provide some clarity on where we are. Speak soon, Alex The organisation decides to use only the rating score data from Month 4 to reflect on the success of the project. What was the total development cost, to the nearest dollar, per every user who was not 'Unsatisfied with the product in Month 4
