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All of the following statements about focus groups are true EXCEPT: a Focus groups should be run as informal conversations with and between employees. b

All of the following statements about focus groups are true EXCEPT: a Focus groups should be run as informal conversations with and between employees. b Good focus groups questions require more than "yes" or "no" answers. c Focus groups provide qualitative data that must be interpreted. d Employees who participate in focus groups should accurately represent the employees who are of interest to the topic of the focus group

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