1. All passengers arriving at an airport for departure must be wearing a mask. Those passengers that are not wearing a mask must exit the airport immediately. Passengers with masks on must first wait to check in to obtain a boarding pass and check their luggage. Then, as part of an airline security procedure, they must be interviewed by the airline security staff. Those passengers that do not pass the airline interview process must exit the airport. All passengers that pass the airline interview process must go through airport security. Those passengers that do not pass the airport security must exit the airport. Those passengers that pass through the security procedures to the gate. At the gate, the passengers must wait for their row to be called to have their boarding pass authenticated. If the boarding pass does not match the departing flight, the passenger is directed to the appropriate gate. The passengers that have an excessively large bag as a carry-on must first wait for an attendant, and then, they are directed back to “check-in” to check in the luggage piece. Subsequently, they must pass through the security again to return to the gate. The passenger can then give their boarding pass to the agent and proceed with boarding the plane.

   1. (i) Create a flowchart of the passenger arriving at an airport for the departure process.

   2. (ii) How might this process be improved to avoid delays?